What to do if my mobile phone is not at hand or can't receive the verification code

The following methods can help you solve the problem quickly:

1. Please call the customer service hotline, Hong Kong: +852-2523-3588, Other Regions: 400-870-1818.

2. Tap Customer Service to contact us online.

Dedicated agents are ready to help you in both methods. If you need urgent assistance, please call us directly.