Account Opening
- How do clients in Hong Kong and overseas open accounts
- How to open a company account
- What documents can be used to open an account
- Third-party witness account opening
- How to activate trading permissions
- About consent letter
- How do clients open accounts in immigration
- About address proof
- How to know if my account is opened
- FAQ about online account opening

Account Information
- How to update account information in FUTU HK
- About dormant account

Account Security
- How to change your verified mobile phone number
- What to do if my mobile phone is not at hand or can't receive the verification code
- Account access notification
- FAQ about Login
- How does Futu protect private data
- Personal information acquisition
- Explanation of the "Guidelines on Reducing and Alleviating the Risk of Hacking Intrusion Related to Internet Transactions"
- How to manage your devices

Account-Related Questions
- What to know about universal account upgrades
- Introduction to client standing authorization
- Introduction to third-party authorization
- Description of risk tolerance assessment
- Introduction to FATCA (Foreign Account Tax Compliance Act)
- Common Reporting Standard (CRS)
- Introduction of the Hong Kong Investor Identification Regime (HKIDR) and Over-the-counter Securities Transactions Reporting Regime (OTCR)

What documents can be used to open an account

1. Hong Kong residents

1.1 Hong Kong permanent Identity card + Address proof (issued within 3 months)
1.2 Hong Kong Identity Card + Certificate of Identity of Hong Kong Special Administrative Region of PRC + Address proof (issued within 3 months)
1.3 Hong Kong Identity Card + Passport + Address proof (issued within 3 months)

2. Residents in other countries/regions

Please contact customer service.

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