This FAQ applies to orders that may be subject to risk controls* across markets, including U.S. and non-U.S. securities available through the platform.
Risk controls*: Certain orders and securities, particularly those involving low-priced, low liquidity, micro-cap, or nano-cap securities, may be subject to risk controls, restrictions, or limitations applied by the firm and/or its clearing firm in their discretion. These controls are designed to manage risk, support market integrity, and comply with applicable regulatory requirements.
Your order may have been rejected or not executed because it was subject to risk controls applied by the firm and/or its clearing firm. These controls are designed to manage risk and maintain a fair and orderly market and comply with relevant regulatory requirements.
Firm risk controls are automated or manual measures that may limit, delay, or reject orders based on market conditions and risk factors such as liquidity, volatility, pricing transparency, or data availability.
These controls may apply to any security at the discretion of the firm, but they are more likely to affect low-priced, micro-cap, nano-cap, or less liquid securities.
Yes. Orders are not guaranteed to be accepted or executed. Even if an order is otherwise valid, it may be rejected, delayed, or limited if it does not meet applicable risk control parameters.
Execution outcomes may vary among customers submitting similar orders due to the application of risk controls and prevailing market conditions.
Yes. The firm and/or its clearing firm may apply, modify, or remove risk controls at any time without prior notice based on market conditions or regulatory requirements.
No. These controls are part of the firm’s risk management and regulatory obligations and cannot be overridden by customers.
You may experience:
You may consider:
For more details, please refer to the Firm Risk Controls Disclosure available on our website.