FUTU HK Help Center-Deposit rules
English
Back
Open Account

Deposit rules

1. Supported deposit time

Crypto deposits available 24/7, except during scheduled maintenance or unforeseen issues.

 

2. Deposit address rules

1) The deposit address is for your use only. Do not share it with others.
2) Use the correct crypto and network to avoid losing assets. 

 

3. Withdrawal address rules 

1) Use only your unhosted wallet for deposits. Deposits from exchange may be rejected.
2) Deposits from a wallet that other platform has verified may be rejected.
3) Crypto from unverified addresses will not be credited until the address is verified.

Note: This information is for reference only. Please contact your wallet service provider for confirmation.

*Unhosted wallets and exchange wallets

1) Unhosted wallets (or Web3 wallets) are self-managed wallets. Users control their own seed phrase or private keys. For example: Exodus, MetaMask, Trust Wallet, Ledger, and Trezor. A cold wallet is a type of unhosted wallet.

2) Some platforms offer both exchange and wallet services. For example, Binance Web3 Wallet and OKX Web3 Wallet are unhosted wallets. However, Binance Exchange and OKX Exchange are exchange wallets. Deposits directly from exchange wallets to deposit addresses will fail.

*How to determine if an unhosted wallet address has been verified on another platform

If a wallet address has been used for deposits on platforms like Hashkey Exchange or Victory Securities, it should be considered verified on another platform.

 

4. Processing time

1) Deposits are processed after blockchain confirmations.
2) Deposits will be processed within one hour. Additional approvals take at least one business day.

 

5. Other deposit rules

Deposit more than the minimum deposit amount to ensure processing, otherwise the deposit amount cannot be refunded.

Market Insights

Market Hot Picks Market Hot Picks
Unlock Now

Discussing

中美大降關稅!如何抓住市場交易機會?
中美關稅超預期降溫,市場迎來久違狂歡。5月12日下午,中方公佈中美日內瓦經貿會談聯合聲明,美方取消共計91%的加徵關稅,中方相應取消91%的反制關稅,美方暫停實施24%的「對等關稅」,中方相應暫停實施24%的反制關稅。聲明公佈後,港美股當日應聲暴漲,修復至關稅前水平。13日,特朗 Show More