1) You can access the deposit process by going to:
a. Homepage > All > Crypto > Deposit Crypto
b. Select Crypto Account > More > Crypto > Deposit Crypto
c. Select Crypto Account > Transfers > Deposit Crypto
d. Select Crypto Account > Assets > Tap on Crypto Holding > Deposit
2) Choose a crypto to deposit, fill in the required details, and you’ll see a QR code for your unique deposit address on the selected network."
Send cryptocurrency from your unhosted wallet to the deposit address. Make sure that the cryptocurrency type and network are an exact match. Use the correct network: BTC should be sent on the Bitcoin network, and ETH or USDT should be sent on the Ethereum network.
*Reference Image: (Example of depositing ETH)
*Declaration: The illustrations of the unhosted wallet shown are for reference only. For final confirmation, please contact your wallet service provider."
1) Once your on-chain transfer is detected, a deposit order will be created. View its details here:
a. Homepage > All > Crypto > Transfer Records > Click on your deposit record
b. Select Crypto Account > More > Crypto > Transfer Records > Click on your deposit record
c. Click the deposit details link in the notification message within the app.
2) The deposit details page shows your order status and pending tasks. Click the operation buttons to complete these tasks.
(The images are for illustration only. The actual app may differ.)
Upgrade your app to version 15.13.20307 or above.
Securities account holders can easily open a crypto account through the following steps:
1) Enter a coin symbol such as "BTC" in the search bar. After entering the quotes page, click on the "Trade" button at the bottom of the page.
2) Go to the trading permission activation page and select "Crypto." Please complete the Risk Profiling Questionnaire, Virtual Asset Exposure Limit Evaluation, and Virtual Asset Knowledge Test, and read the relevant risk disclosure before you can open a crypto account.
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