Account Opening

• How do clients in Hong Kong and overseas open accounts

• How to open a company account

• What documents can be used to open an account

• Third-party witness account opening

• How to activate trading permissions

• About consent letter

• How do clients open accounts in immigration

• About address proof

• How to know if my account is opened

• FAQ about online account opening

Account Information

• How to update account information in FUTU HK

• About dormant account

Account Security

• How to change your verified mobile phone number

• What to do if my mobile phone is not at hand or can't receive the verification code

• Account access notification

• FAQ about Login

• How does Futu protect private data

• Personal information acquisition

• Explanation of the "Guidelines on Reducing and Alleviating the Risk of Hacking Intrusion Related to Internet Transactions"

• How to manage your devices

• Futu Token

  • What is token

  • How to use Futu token

  • Operation guide for binding Futu Token through mobile terminal Futubull

  • Operation guide for binding Futu token by scanning code

  • Forgot the unlock password of the token

  • Has the enabled token application been deleted or reinstalled

  • How to disconnect the token

Account-Related Questions

• What to know about universal account upgrades

• Introduction to client standing authorization

• Introduction to third-party authorization

• Description of risk tolerance assessment

• Introduction to FATCA (Foreign Account Tax Compliance Act)

• Common Reporting Standard (CRS)

• Introduction of the Hong Kong Investor Identification Regime (HKIDR) and Over-the-counter Securities Transactions Reporting Regime (OTCR)